Refund policy

Thank you for shopping at Patriot Ops. We take pride in the quality of our products and services and want to ensure that you have a great experience with us. If you're not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

To initiate a return, please email us at info@patriotops.com with your order number and details about the product you would like to return. We will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If your item is defective or damaged, you may request an exchange instead of a refund. Please contact us at info@patriotops.com with details of the product and the defect. We will send you instructions on how to proceed.Contact Us

If you have any questions on how to return your item to us, contact us at info@patriotops.com.

Your satisfaction is our number one priority. We encourage you to contact us for any issues you may encounter with a product or service so we can make things right. Thank you for choosing Patriot Ops.